MGB RXI complies with the Ease of Doing Business Law (Republic Act 11032) of the Anti Red Tape Authority requiring all government agencies, bureaus, entities to submit and publish  their Revised Citizen’s Charter in accordance with the Anti Red Tape Law and Ease of Doing Business Law.

The said Revised Citizens Charter was approved by its Management led by Regional Director Atty. Jasper Alberto H. Lascano and concurred by the MGB Employees Association – RXI, as part of the shared commitment to improve public service.

The Citizens’ Charter handbook is currently displayed in its Electronic Billboard (LEDTV) and is now available in the MGB RXI website. Electronic and hard copies are also made available in the receiving areas of the Office for viewing of the general public. .